Refund Policy

Last updated: October 14, 2026

At OmniPresx LLC we sell digital products only: audiobooks, audio summaries and other spoken-word content delivered as downloadable files. Because these products are delivered instantly and cannot be returned, the following policy applies.

1. Digital products

By completing your purchase, you request immediate access to the digital content and acknowledge that, once the download link has been delivered, you lose the statutory right to cancel that may otherwise apply to distance purchases (including under the UK Consumer Contracts Regulations 2013). This does not affect your other statutory rights.

2. When we will issue a refund

We will gladly provide a full refund or a replacement if, within 14 days of purchase:

You did not receive your download link and we are unable to deliver it.
The file is corrupted, incomplete or does not play, and we cannot provide a working replacement.
The product is materially different from its description on our Site.
You were charged more than once for the same order by mistake.

3. When refunds are not available

Change of mind after the files have been delivered or downloaded.
Purchasing the wrong title when the product description was accurate.
Technical issues caused by your device or software that do not affect the file itself.

4. How to request a refund

Email support@omnipresx.com with your order number and a short description of the problem. We aim to reply within 2 business days. Approved refunds are issued to the original payment method, and your bank may take 5–10 business days to process them.